Terms of service

Staffora is offered to businesses, not to consumers. The person who accepts these terms confirms that they have authority to bind the company named on the account.

The English text is the operative version.

Staffora is subscription software for employee records, leave, attendance, approvals and related HR work. The service is hosted in France. Features depend on the plan shown on the pricing page at the time of order. Modules marked as coming soon are not part of the service until we release them.

We may improve or correct the service. We will not remove a feature a paying plan relies on without a reasonable alternative or notice.

The customer chooses its administrators and is responsible for who it invites, the roles it assigns, and the security of its users’ sign-in. Tell us promptly at staffora.hello@gmail.com if an administrator account is compromised.

Each company sees only its own records. The customer must not attempt to reach another customer’s data.

The customer will use Staffora for lawful HR administration, keep the data it enters accurate, and give its people any notice or choice that employment law or Sri Lanka’s Personal Data Protection Act requires. The customer is the controller of that data. Our duties as processor are in the data processing agreement.

The customer will not upload content it has no right to store, and will not use the service to harm others or to break the law.

A trial lasts 14 days and does not need a card. At the end of the trial the customer chooses a paid plan or the account pauses. We may refuse or end a trial that is opened to misuse the service.

Prices are shown in Sri Lankan rupees and exclude tax. ACL GESTION states on the invoice any tax it is required to charge. The customer is responsible for taxes its own country requires it to account for.

Monthly plans renew each month and yearly plans renew each year, until the customer cancels. Yearly fees are paid in advance. Payment is by card through PayHere, or by another method we agree in writing. The customer keeps a valid payment method on file for a paid plan.

If a payment fails, we will tell an administrator and may suspend the account after a further reminder. Records are kept during a short suspension so the customer can pay and continue. Plan limits are those published for the plan. The customer cannot add employees above the plan limit.

The customer may cancel at any time from the account or by writing to us. A monthly plan ends at the close of the period already paid. A yearly plan runs until the end of the paid year and is not refunded for the unused months, except where the law requires it.

During the subscription, and for 30 days after it ends, the customer can export its data. After that period we delete the live records as described in the privacy policy and the data processing agreement.

The customer will not, and will not allow its users to:

We work to keep Staffora available and will give administrators advance notice of planned maintenance where we reasonably can. We do not promise uninterrupted service. Outages caused by the customer’s network, a user’s device, or a payment provider are outside our control.

ACL GESTION owns Staffora, including the software, design and brand. These terms give the customer a non-exclusive right to use the service for its internal HR administration during a trial or paid subscription. The customer keeps all rights in the data it enters.

Each party will protect the other’s non-public information and use it only to perform this contract. This does not cover information that is already public, independently developed, or required to be disclosed by law. The duties in the data processing agreement apply to personal data.

Neither party limits liability for fraud, gross negligence, or any matter that French law does not allow to be limited. Neither party limits liability for death or personal injury caused by its negligence.

Subject to that, neither party is liable for loss of profit, loss of goodwill, or other indirect loss, and ACL GESTION’s total liability arising out of the service in any twelve-month period is limited to the fees the customer paid for Staffora in that period.

The customer is responsible for the HR decisions it takes using the service, including pay, leave and disciplinary decisions. Staffora keeps records. It does not replace the customer’s own legal or payroll advice. Payroll calculation is not part of the service until that module is released.

We may suspend access if the customer’s use puts the service or another customer at risk, or if an invoice remains unpaid after notice. We will restore access once the cause is resolved, unless we are ending the contract for a serious breach that is not fixed within a reasonable time.

We may update these terms. We will post the new version and change the date above. If a change is material, we will email account administrators at least 30 days before it takes effect. If the customer does not accept a material change, it may cancel before the change takes effect and we will not apply that change to the period already paid.

These terms are governed by French law. The courts of Bobigny have exclusive jurisdiction, without prejudice to any mandatory rule that gives a party a different forum. Before filing a claim, the parties will try in good faith to resolve the dispute by writing to each other.